Gabriela Figueiredo, Matueté
9 May 2013
“My honeymooner clients are back home and they said everything was perfect, the arrangements were impeccable and they loved everything about the trip. Luciana, thank you for all your help and support and congratulations to all Trails of Indochina team.”
Stephen W. Skrainka
17 Mar 2013
“We turned in our trip evaluation to Leo in Hanoi before we returned on Wednesday, but it occurs to us that we never mentioned our guide to Prek Toal in the evaluation even though we listed Prek Toal (Tonle Sap) as one of our favorite places and days. We have lost the papers with the name of the conservation organization and the young woman guide. Her name might have been something like "Kuhma" and she had a young daughter at home. Her English was excellent and she was very organized and prepared. She visited us at the Victoria Hotel in Siem Reap the night before our excursion to Prek Toal and explained the timing and what we would do during the next day, what to bring etc. She explained about the people, their life style and issues, the wild life refuge, took us across the lake (past floating villages), up the river after we transferred to a small boat and new driver, identified 26 different species of water and shore birds and many more individuals, gave us a list of the pieces identified, took us to the floating elementary school and was in every way an excellent guide. So we did want to mention this to you in case you would want to recommend her to others.
We would definitely agree that she was excellent and very conscientious. Thank you.
9 Feb 2013
“Thank you for organizing our trip so well and making us feel so welcome and cared for at every stop. Everything was beautifully organized and our holiday was mostly perfect and trouble free, thanks to your expert assistance”
Yvonne and Barry
9 Feb 2013
“We are writing today to especially commend one of your guides, Hau Phan, who put his heart and soul into making every minute of our time with him a joy. He was extremely well informed, his English was excellent, his attention to our special needs was amazing and his ability to make small adjustments to our itinerary to suit our particular likes, even when it took a lot of extra time and effort, was outstanding. He made sure to include extra walking which we love, even when it meant making phone calls and shifting times. He ensured that we enjoyed authentic food and that we had lots of tips for our free days. He was warm and welcoming and made us feel really at home in your wonderful country. We can't praise him enough! He is absolutely the best guide we've ever had and deserves to be recognized for his commitment and excellent abilities”
Patricia, Softour Viagens e Turismo
16 Jan 2013
“Thanks for everything with my clients, they simply LOVED everything - Perfect!. They had a very great time. I don’t know how to thank you enough!”
Helen Zeilberger, Protravel International Inc
“Just spoke to my clients who are happily at their hotel in Hanoi and thrilled to pieces with the amazing service and attention from the Park Hyatt staff and the miracle workers at Trails of Indochina.“
Rachel & Benny Goldstein / Fay & Geoff Sadler
“My husband and I recently travelled to Vietnam and Cambodia with another couple from the 25th December 2011 and returned on the 15th January 2012. We wanted to let you know how much we enjoyed the tour and the experience. We would especially like to commend our tour guide in Hue and Hoi An, Tony who was absolutely marvelous. He could not do enough for us and he was very informative and very helpful. Also Sin in Siem Reap was fantastic as well as Mai Fam in Sapa. The experience of Vietnam was so enjoyable and your tour was so professional that we have recommended you to all our friends and I am sure they will follow our lead and travel with your company. Thank you again.”
Robert and Maureen Perkins
“We would like to express our thanks to your company for a really wonderful holiday in Vietnam. Every aspect of it was just perfect. Ms Moon Tran made the arrangements very quickly, always answering every question and request with no delay, and making every effort to give us exactly what we wanted. Her judgment on the right hotels was perfect. The guides and drivers were wonderfully helpful. We particularly want to mention Mr Nguyen Viet Tran in Hue and Hoi An and Ms Pham Anh Ngoc in Ho Chi Minh City. They were amazing, so enthusiastic, helpful, friendly and knowledgeable. We have come back to Australia just singing your praises, and urging our friends to use your company for their holidays too. And of course we fell in love with Vietnam. Many thanks to you all.”
“I would like to thank you and everyone at Trails Of Indochina for the great service and you presented Vietnam and Cambodia wonderfully. All the services ran very smoothly every step of the way. We all thoroughly enjoyed our guides in all the cities - Tom in Hanoi, Tom in Hue and Hoi An, Thanh in HCMC and Chen in Siem Reap. They are so knowledgeable at presenting the history and culture of the countries. We hated to leave every one of them! The drivers were very good and we felt safe as they maneuvered their way through the cities. The accommodations were the best including the locations and the staff at each hotel were wonderful. The Halong Bay cruise was a delight and we were pleasantly surprised at the high level of accommodation and food on the boat - we loved it. The people of Vietnam and Cambodia are so warm and genuine - it was hard to come back. It is hard to say what was the highlight of the trip. I personally think the entire trip was something I will never forget.”
Dr. Halli Zung
“I just wanted to tell you what a great time I had in Vietnam and I thought Trails of Indochina was wonderful. You had careful drivers, knowledgeable tour guides and interesting itineraries.
I wanted to specifically tell you how wonderful my tour guide Tien from Hue was. We were lucky enough to have him for Hue, Danang and Hoi An. He was sweet, caring, knowledgeable, dedicated and passionate about his country. I felt he went above and beyond what was needed from a tour guide. Please add this glowing recommendation to his file. He deserves it.”
“Trails of Indochina- were just first class...they even arranged an upgrade on Halong Bay, not just to the Jasmine boat, but to a suite! All the hotels and activities were excellent- especially the cycling- and the guides and drivers were attentive, punctual and very professional..and fun to travel with too.
Molly & Jordan Grill
“I am writing to let you know what an incredible honeymoon we had in Vietnam. We feel that our guides in both Ho Chi Minh City and Hoi An made our experience memorable. From the moment that we met Phuc at the airport, he was the perfect guide. His English was perfect and his knowledge of the city was extremely helpful. He made sure that we were able to do all the things we wanted to do in the city and advised on where to eat, where to shop and how much to spend. Our trip to the Mekong Delta was one of the highlights of our lives. We truly enjoyed listening to Phuc explain the history of river and he even taught us a little Vietnamese. I cannot say enough wonderful things about our guide. He is a big reason why we enjoyed our time in South Vietnam.
Thank you for a wonderful experience!”
Loraine F. Gardner
"We just got back. I can't begin to tell you how wonderful it was. We loved every place we stayed. You're a gem. As to the countries themselves: I was totally thrilled, fascinated, absorbed. Hope to do another trip to the region soon. Thanks for all your help."
“What an unbelievably wonderful trip. Everything was superb - the itinerary, guides, accommodations and all the special programs and surprises you had planned for us. We were told we were very important people, and we felt like it. The experiences were amazing, from the exquisite boat we stayed on in Halong Bay and the lovely candlelight dinner in the ancient cave at the beginning of our trip to the expertise of Dr. Burnat who made Angkor come alive for us at the end. We loved every minute of it - and my 1200 photos prove it! We also very much appreciate the calls from Trails of Indochina staff who checked on us all along the way. There will always be a special place in our memory for Vietnam and Cambodia and the great people we met - particularly our guides.”
“My husband and I are now home and we'd like to thank you for an extraordinary trip in Vietnam and Cambodia. Thu, you did a terrific job in planning it and all details were perfect and everything happened like clockwork. We loved the hotels. Our guides were superb in every city and we loved every moment of the trip. The bicycling was fun and the guides were good and the van support, with lots of ice water and cold towels, was also terrific. Some of the country roads are hard to ride, because of the road conditions, but we survived. Thanks a million for everything.”